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Benson's Heating and Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

About us

Benson Heating and Air Conditioning has been the Tallahassee area complete source for any heating or air conditioning need. Benson's has provided 24 hours service, seven day a week for over 25 years. Our HVAC services include: • Residential Service • Residential System Replacement • ESA Agreements • Commercial Mechanical Contracting • Duct Cleaning • Duct Repair We guarantee our work and have a satisfaction work on and enhance our Going Green packages to help serve the environment in as many ways as possible. Just call and we'll happily prove our value to you - Benson Oreen.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Benson's Heating and Air Conditioning

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.7160 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 160 reviews

Barbara C.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very satisfied with their work, I haven't heard anything bad on them. They're good.
Description of Work: Did some works on our air conditioning and some electricals too
Rating CategoryRating out of 5
Yes, I recommend this pro

Natalia B.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was very good! They were on time and professional.
Description of Work: Yearly maintenance check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynette V.
02/2018
1.0
heating & air conditioning/hvac
  + -1 more
The salesman gave us to options on our estimate. We had a zoned A/C system, but he gave us estimates for a zoned system and a non zones system . I thought we should get the zoned system, but the salesman assured us that with the advances in technology, the non zoned system would work fine, so we purchased it. We now have temperatures throughout our house that vary 20 degrees!!! We contacted Benson's to have the unit replaced with the zoned unit on our estimate. The price difference in the two units was $1200.00 dollars, which we would have gladly given to Bensons. The price they quoted us was$5000.00. And implied that we (the customer) wanted something for nothing!!!! I will NEVER do any business with Benson's and if you are smart, you won't either.
Description of Work: We hired Benson's to replace our A/C system. t.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$10,000

Linda C.
09/2017
3.0
heating & air conditioning/hvac
  + -1 more
Capacitor went out on a weekend. After calling several service providers, I used Benson's because they charged the same service rate for a Saturday as for a weekday. Repairman was prompt, (actually early) and quickly diagnosed and fixed the problem. Shock came when he presented the bill and charged $230 for the capacitor plus the cost of the service call. Other providers had given me estimates of less that $100 if the capacitor needed replacing, so I thought Benson's would be in line with everyone else. Had one replaced 5 years ago and the part was only $55. I feel they price gauge on their parts, so will never use again.
Description of Work: Capacitor needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$319

Elliott F.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I would absolutely use him again. I keep coming back because of the professionalism. Clean up is always an A. They are always courteous and exceptionally thoughtful of the environment.
Description of Work: We're in a contract with them. They come out whenever we need them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
We've used them ever since we built this house. We pay ahead for the year. We pay a flat fee which covers the two maintenance visits and offers a discount if there's a problem that we have to have a repair done. They are very good.
Description of Work: The come and do a 6-month preventative maintenance twice a year.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eddy R.
05/2017
3.0
heating & air conditioning/hvac
  + -1 more
Courteous, professional service, but essentially charged over $300 to replace a capacitor that costs approximately $50.
Description of Work: A/c unit running, but not cooling.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$320

Barbara H.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were great. They were very prompt. They came out and listened to our issues and took care of it.
Description of Work: We had an air conditioning problem. They came in and flushed some things out, and checked the overall. Checked and made sure we had enough freon. We are on a home warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jo-Ann F.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are professional. We have used them for 15 years. We would not be calling them back if they were not good. They are punctual. They know what they are doing and can tell us exactly what is going on. They provide a complete service and they are excellent at what they do.
Description of Work: They adjusted the coolant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jo-Ann F.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did excellent service. We have them come out twice a year to do a check to make sure everything is running the way it is supposed to. We have been dealing with them for about 15 years.
Description of Work: They installed our new heat pump.They took out the old units and disposed of them and installed a new unit in the house and the air handlers outside. They also put a new thermostat in.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jo-Ann F.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are very profession. They are here when they say they are going to be here. They know what they are doing. If we have any questions, they answer them. They are just professional all the way through. They do excellent work and they stand behind it.
Description of Work: They checked the air handler, cleaned the filters, measured the temperatures, checked the coolant in the line. It was a full maintenance check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy D.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
all workers were very punctual and courteous....extremely impressed with how they moved equipment and patched drywall and then painted the entire closet and my entire garage ceiling just so the paint would all match...did not expect that....work was done in the time that they said, price was what we had agreed on......they cleaned up all construction debris...very happy with the service and would highly recommend!
Description of Work: replace existing outside unit and air handler....move new airhandler to the attic...remove all existing duct work and replace with more efficient ductwork....replace all vents and install WIFI thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Pat W. P.
03/2017
3.0
heating & air conditioning/hvac
  + -1 more
I didn't find this company on Angie's List, but it's a company I have always used. The first time they came out it was not fixed. I was fixed for about 12 hours. They need better diagnostics. It was cool for 12 hours in the middle of August which was nice, but the bad part about it was that it was hot the next day. I didn't have a comparison on the price so I am not sure if it was fair or not. They were out here on time and very nice. I think somebody really professional would have fixed it the first time.
Description of Work: I had a broken air conditioner and they repaired it.

Rating CategoryRating out of 5
quality
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ethel B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent. They always do great service and they are always very professional
Description of Work: Annual Air conditioning tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
The initial inspection and diagnosis by Jose was thorough and problems clearly explained. Rob then came out to explain our options. He had several scenarios and price ranges for us to consider. He was never pushy or aggressive, only giving explanations of the various levels of upgrades we could opt for. After making our decision on the system options we wanted, the company moved quickly to install the ac. Then came Hurricane Hermaine. No power here for 4 days but the Benson folks kept in contact via cell phones and were at the house and ready to install the very day power was restored. (Labor Day holiday). Installation was fast, efficient and as non-disruptive as possible. The installation crew was very professional and courteous. They had the whole system up and running in one day! Daniel and Rob followed up to make sure we were satisfied and we were provided with all of the paperwork and instructions for our new system. So far all is well and we don't expect problems, but if problems do occur, Bensons will be there.
Description of Work: Installed new central air/heat system. Removed and disposed of old parts and constructed a new housing in the attic for components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

R M D.
07/2016
4.0
heating & air conditioning/hvac
  + -1 more
I like that they come out and do the annual checkup. Sometimes when they come out, however, they don't have the supplies they need and they had to come back, so that was a little inconvenient the last time. My interactions with them were excellent. The work they did was perfect. In the future they could do better by having all the supplies they need and things like that.
Description of Work: I used Benson's Heating and Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Robert W.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
I had been experiencing "dirty socks" syndrome for several weeks, and the condition was getting worse by the day. Kevin, with Benson's, explained my options to me for fixing the problem. We decided to remove the evaporation coil, have it thoroughly cleaned, and coated with a special coating in order to prevent a bacterial buildup in the unit. So far, so good!!! No more smell. Consider me a very satisfied customer!!!
Description of Work: Benson's eliminated "dirty socks" syndrome from our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

neil W.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work - prompt, efficient, polite and professional. My a/c system has been on it's last legs for a few years and finally gave up the ghost on Saturday. Benson' s came to see if it could be rescued one more time but it had a good run and I decided it was time to replace it. Rob called at the request of the technician and came out same day to discuss our options and we elected to proceed with a Benson's unit and were able to have it installed today (Super Tuesday) Included UV light to help keep it clean, surge protector and warranty for life on the condenser!!!! the efficiency of this unit will hopefully pay for itself over time - just glad it elected to fail now and not in the middle of summer!
Description of Work: replaced a/c system

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Susan C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
We had a dead animal in our A/C unit in our crawlspace, as evidenced by the disgusting smell that came out of our vents when we turned on the A/C. Prior to having Benson's out, we had a repairman from a different company come out through our home warranty. That person said he was unable to locate the rodent on his initial visit, and he quoted us $3,000 to come out again to find and fix the problem. Having worked with Benson's before, we knew that Benson's would be able to handle the job, and for a much more reasonable price, so we called them instead. Scheduling the appointment was easy. The Benson's serviceman showed up earlier than the appointment time (Benson's gives you an actual time instead of a several-hour time window) after first calling to make sure we were home. He completed all the repairs (the dead rodent and another problem we were having upstairs) in about 3.5 hours. He was professional and courteous the entire time. The cost for the visit was $275.
Description of Work: Found and removed a dead rodent that had gotten into our unit in the crawlspace of our house. Repaired an upstairs vent that had condensation dripping and was causing mildew on the ceiling (sealed a gap between the boot and the ceiling in the attic).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Melinda W.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very honest and straightforward. Showed up on time; kept me posted on what was happening and the progress as he went along. Made a lifetime customer. Benson's ROCKS!
Description of Work: Excellent follow up on my AC issue!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert L.
03/2015
4.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Benson's themselves did an outstanding job installing the system. Only glitch with them was that they did not change two of the vent covers during the initial install and it took two or three calls before they dropped them off for me to install myself. The bigger problem was with scheduling the subcontractor who was to do duct sealing. It took a month to get them there after they were a no-show on the scheduled date. It turned out that once they tested the airtight was of the ducts, we didn't need the sealing done and they told us the charge would be minimal. When I asked Bensons about the refund it took several calls. THE GOOD THING was that once we connected, Benson's refunded the full cost of the charge for the duct sealing. BENSON'S IS TRULY A REPUTABLE COMPANY
Description of Work: Installed new HVAC system in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$9,500

Phyllis K.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
He was on time and thorough and professional. He did full maintenance on both units.
Description of Work: I am on the maintenance plan for two units. The technician, Mike Thomas, came out to do my maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
They completed the work promptly. The workers were very professional. I was happy with the work that was done. I would recommend them to a friend.
Description of Work: They replaced the filter on AC my unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Samuel L.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
After dealing with a horrible experience over the summer with my A/C unit and the first company I called (Barineau) My second call was to Bensons. A real pleasant experience Felipe the technician helped visually walk me through the repair process found a low cost resolution to my problem. He inspected the tubing that Barineau said would need to be replaced and assured me it was serviceable and my problem was with a less expensive part. It has been working great ever since. My only regret is that Bensons wasn't my first call. Highly reccomend!
Description of Work: Initial check up and repair of broken unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Fred F.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Technician arrived promptly and appeared to do thorough job.
Description of Work: Cleaned evaporator and condensing unit,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

5402 Tower Rd, Tallahassee, FL 32303

http://www.bensonshvac.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.



FAQ

Benson's Heating and Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Benson's Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Benson's Heating and Air Conditioning does not offer free project estimates.
No, Benson's Heating and Air Conditioning does not offer eco-friendly accreditations.
No, Benson's Heating and Air Conditioning does not offer a senior discount.
Yes, Benson's Heating and Air Conditioning offers emergency services.
No, Benson's Heating and Air Conditioning does not offer warranties.
Benson's Heating and Air Conditioning offers the following services: Benson's Heating and Air Conditioning

Contact information

5402 Tower Rd, Tallahassee, FL 32303

http://www.bensonshvac.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM